Job Summary:

 

Responsible for providing prompt and courteous customer service, stocking products on shelves, and maintaining aisles clean.

 

Essential Functions:

 

• Provides prompt, courteous and friendly customer service.

• Removes boxes from pallets and places them on shelves as well as opens boxes and removes single items to re-stock shelves.

• Rotates merchandise in order to make sure the product does not expire on shelves.

• Organizes and front faces items on shelves.

• Assists in the review inventory for product rotation on a daily basis to prevent shrinkage and damages.

• Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.

• Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.

• Continuously reviews status of floor for safety hazards. Promptly and safely handles any spills and removes any trash such as plastic wrap, plastic ties, pieces of wood or any other trash gets immediately removed from the floor and discarded appropriately.

• Promptly informs supervisors of any low stock/out of stock merchandise.

• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

 

 

Other Responsibilities:

 

• Performs other work-related duties as required and assigned.

• May be required to work in other departments as needed.

 

Education, Experience and Skills Required:

 

• Ability to communicate with customers, co-workers and supervisors.

• Basic reading and math skills.

• Commitment to company values and strong customer service orientation.

 

Physical Requirements (Max pounds):

 

• Lift/Carry Abilities (measured for maximum or average load)

• Lift strength (0â€- 60â€) – 50 lbs

• Overhead lift strength – 50 lbs

• Carry strength (50’ or less) – 50 lbs

• Frequent lift/carry (> 12x/hour) – 50 lbs

• Constant lift/carry (> 30x/hr) – 20 lbs

• Horizontal push/pull strength – 500 lbs

• Physical Aptitudes (rated based on level of skill involved)

• Agility/dynamic balance 80-100%

• Finger dexterity – 80-100%

• Manual dexterity – 80 – 100%

• Posture Tolerance (rated based on frequency or time involved)

• Stand/walk – constantly

• Reach above shoulder level – occasionally

• Twist/turn head – constantly

• Bend over/stoop – frequently

• Climb steps/ladder – occasionally

• Kneel/squat - occasionally

 

Work Environment:

 

• Temperature is mostly moderate but includes exposure to refrigerated and freezer area. Temperatures in areas close to the Receiving Department and Front-End, where doors are mostly open, vary depending on the outdoor temperatures.

• Equipment in motion.

Job Summary:

Associate will deliver a great customer experience while providing our customers with an accurate, friendly and efficient experience, as well as, provide support to front end staff as needed.

Minimum Required Qualifications:

The minimum required qualifications for this position include, but are not limited to, the following:

• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.

• Ability to perform basic math.

ʉۢ Ability to stand/walk for the duration of a scheduled shift.

• Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.

• Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.

• Ability to tolerate dust and cleaning agents during routine housekeeping duties.

• Ability to work in varying temperatures.

ʉۢ Ability to interact with Customers in a friendly and helpful way.

• Ability to work cooperatively with others.

ʉۢ Ability to work all assigned work schedules and comply with all time and attendance policies.

• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Essential Job Functions:

Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above.

These functions include, but are not limited to, the following:

• Maintain a clean, neat, organized and safe work environment. 

• Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Front-End operation.

ʉۢ Perform all duties in accordance with Company rules, policies, safety requirements, and security standards, and all Local, State and Federal health and civil code regulations.

• Greet all Customers and provide them with prompt, courteous service and assistance.

• Understand operation of cash register and follow all cash handling procedures. 

• Answer phones and direct calls to responsible parties

• Oversee and address and inquiries by front end staff

• Perform various tasks assigned by store manager and office manager

• Oversee and address and inquiries by front end staff

• Check prices and be knowledgeable about location of items in store.

• Accurately and quickly collect proper payment and provide proper change.

• Process all forms of payments (i.e., cash, credit, checks, EBT, WIC, coupons, vouchers, gift cards, etc) in accordance with Company guidelines.

• Promote for sale any current charitable promotions to Customers.

• Properly bag customers’ orders safely and efficiently.

• Handle damaged or return-to-stock products according to Company policy, with priority attention given to refrigerated, perishable items, and sell by date.

• Recognize and be knowledgeable about various types of products carried in the store, including produce items.

• Stand at station for duration of scheduled shift, which may exceed 8 hours per day.

ʉۢ Understand and adhere to Company shrink guidelines as relates to Front-End operations.

• Utilize and maintain equipment as required by department; report any equipment problems immediately.

• Complete all applicable department training programs.

• Maintain punctual and regular attendance.

• Work overtime as assigned.

• Work cooperatively with others.

• Ensure compliance to all front end policies and procedures for Company

• Maintain optimal level of customer services and ensure optimal satisfaction and analyze all issues and provide effective resolution

•Schedule work for all front end associates

• All other duties as assigned by management

 

Full Job Description

 

You'll work with a team of associates and assist the Department Manager to ensure customer service and department quality, variety and appearance are at the highest level.

 

Duties and Responsibilities:

 

•Greet and assist customers with locating and selecting products.

•Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations.

•Slice, cut, prepare, weigh and package products according to established standards and quality goals.

•Preparing multiple orders simultaneously while maintaining customer service and quality standards.

•Supporting and Assist Service Counter.

•Adhere to highest product quality standards to support our department strategy.

•Achieve productivity standards as outlined in Management Planning.

•Develop product knowledge in various areas of the department.

•Perform all assigned cleaning functions in accordance with company policy.

•Assist in training other associates and perform other functions as assigned.

•Dress and groom according to company policy including uniform, name badge and hat or hair restraint requirements.

•Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.

 

 

Qualifications:

 

•Deli, restaurant or food service experience helpful but not required.

•Effective communication, customer service, and selling skills.

•Effective interpersonal skills and desire to work in a team environment.

•Ability and willingness to learn multiple tasks and technical requirements of the job.

•Ability to multitask and prioritize in a fast paced environment.

• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

•Must meet minimum age requirements.

•Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

•Pre-requisite upon hiring would be Deli Service Case Associate training.

 

Physical Requirements:

 

•Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.

•Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.

•Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.

•Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift.

•Meet volume activity standards established for the department.

•Ability to climb a ladder to retrieve items from overhead racking and storage areas.

•Frequent bending, reaching, grasping, and lifting produce items at or above waist level.

•Use hands to operate controls, feel objects and use tools to open boxes/cases or to prepare and clean produce.

•Handle a variety of substances associated with cleaning materials, packaging materials, and food products.

•Tolerate working in hot/cold temperatures for up to 20 minutes at a time.

We’re looking for people who want to hone their leadership skills and thrive in a collaborative environment. Some responsibilities include:

getting the best out of people, upholding our remarkable customer service and increasing efficiencies and preventing waste.

We are looking for enthusiastic, outgoing candidates to become a part of our full-time team. You must have an existing knowledge in produce and want to learn more. We're committed to providing our community with the highest quality and most comprehensive selection of foods available, and creating a positive work environment where our staff feels valued by colleagues and supervisors. We also offer benefits. If you think you'd be a good fit for our store, please submit your resume with at least one professional reference.

 

Full Job Description

 

You'll work with a team of associates and assist the Department Manager to ensure customer service and department quality, variety and appearance are at the highest level.

 

Duties and Responsibilities:

 

•Greet and assist customers with locating and selecting products.

•Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations.

•Slice, cut, prepare, weigh and package products according to established standards and quality goals.

•Preparing multiple orders simultaneously while maintaining customer service and quality standards.

•Supporting and Assist Service Counter.

•Adhere to highest product quality standards to support our department strategy.

•Achieve productivity standards as outlined in Management Planning.

•Develop product knowledge in various areas of the department.

•Perform all assigned cleaning functions in accordance with company policy.

•Assist in training other associates and perform other functions as assigned.

•Dress and groom according to company policy including uniform, name badge and hat or hair restraint requirements.

•Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.

 

 

Qualifications:

 

•Deli, restaurant or food service experience helpful but not required.

•Effective communication, customer service, and selling skills.

•Effective interpersonal skills and desire to work in a team environment.

•Ability and willingness to learn multiple tasks and technical requirements of the job.

•Ability to multitask and prioritize in a fast paced environment.

• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

•Must meet minimum age requirements.

•Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

•Pre-requisite upon hiring would be Deli Service Case Associate training.

 

Physical Requirements:

 

•Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.

•Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.

•Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.

•Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift.

•Meet volume activity standards established for the department.

•Ability to climb a ladder to retrieve items from overhead racking and storage areas.

•Frequent bending, reaching, grasping, and lifting produce items at or above waist level.

•Use hands to operate controls, feel objects and use tools to open boxes/cases or to prepare and clean produce.

•Handle a variety of substances associated with cleaning materials, packaging materials, and food products.

•Tolerate working in hot/cold temperatures for up to 20 minutes at a time.